How long have you been in business? Can I get the number for a few referrals? Okay,What kind of warranty or guarantee do you have? Find out if the heating and cooling contractors guarantee their work. When it comes to heating and cooling contractors, you probably do not think about hiring one until something goes wrong and you desperately need repair or replacement of your old unit. When that happens, and you need to find someone quickly, you don’t have time for a long, drawn-out search. Here are five questions you can ask to help you quickly determine which company to hire.
What kind of licensing and insurance do you carry? Good heating and cooling contractors will have all the proper licensing that is required by the state. If you’re not sure what kind of license is required, call the state offices to find out. Good contractors will also carry the right amount of insurance to protect their employees (workers compensation) and their clients (liability insurance) in case of an accident that causes injury or mistake that causes damage on the job.
What training and ongoing education do you provide for your employees? HVAC contractors know that things are always changing in their field, and new technologies are constantly coming out to replace the old. Without ongoing training, a team of skilled technicians can easily become obsolete and not be able to service or install the latest equipment.
How long have you been in business? Can I get the number for a few referrals? Okay, this is really two questions, but together they will tell you a lot about heating and cooling contractors. Someone who has been in business for a long time is probably trustworthy and does a good job. If the opposite was true, word would get out and they would probably go out of business. In addition, if they are willing to provide you with referrals from past clients that you can call, you can ask about their satisfaction with the company and whether they would hire them again.
Do you have any specials or discounts? While you probably should not make your decision to hire a company based on just having the lowest price, it never hurts to ask if there are any incentives or promotions currently going on that will save you money.
What kind of warranty or guarantee do you have? Find out if the heating and cooling contractors guarantee their work, and if they are willing to come back and provide service if something goes wrong due to their installation or repair.
Even in an emergency situation, it’s important to ask questions and try to find the best, most qualified, highly skilled contractors to perform you repair or install a new heating and cooling system. Asking these questions is a great place to start.